Terms and Conditions

1. Scope and Application

1.1. These general terms and conditions of sale (hereinafter referred to as the “Terms”) govern the purchase of footwear and related products (hereinafter referred to as the “Products”) offered on the e-commerce website clogsstyle.com (hereinafter referred to as the “Site”). The Site is operated by a commercial entity acting as the seller (hereinafter “Seller”).

1.2. These Terms apply exclusively to purchases made by individuals acting as consumers (hereinafter “Consumer”), meaning any natural person who is acting for purposes wholly outside their trade, business, craft, or profession.

1.3. By accessing the Site and placing an order, the Consumer unconditionally accepts these Terms. If the Consumer does not agree with any part of these Terms, they should refrain from using the Site or purchasing Products.

1.4. The Seller reserves the right to modify or update these Terms at any time. Any changes will become effective upon publication on the Site and will apply only to orders placed after such publication. It is the Consumer’s responsibility to review these Terms before each purchase.

2. Products and Availability

2.1. The Products offered on the Site are described with their main characteristics, including but not limited to materials, sizes, colors, and design features. The Seller makes every effort to ensure that the descriptions, photographs, and illustrations are as accurate as possible. However, minor variations may occur, and the Seller does not guarantee that the display of colors or details on the Consumer’s screen is perfectly accurate.

2.2. The availability of Products is indicated on the Site for each item. In the event that a Product becomes unavailable after an order has been placed, the Seller will notify the Consumer as soon as possible and will either offer a substitute product of equivalent quality and value or cancel the order for that item.

2.3. The Seller reserves the right to adjust the range of Products offered on the Site, to discontinue any Product, or to limit the quantity available for purchase, without prior notice.

3. Order Process and Formation of Contract

3.1. The presentation of Products on the Site constitutes an invitation to treat, not a binding offer. A contract between the Consumer and the Seller is formed only after the following steps have been completed.

3.2. To place an order, the Consumer must select the desired Products, add them to the shopping cart, and proceed through the checkout process. Before finalizing the order, the Consumer is required to review the details of the purchase, including the items selected, the delivery method, and any applicable charges. The Consumer may correct any errors in the order information at this stage.

3.3. The order is submitted by clicking the final confirmation button. After submission, the Consumer will receive an automated acknowledgment of receipt. This acknowledgment does not constitute acceptance of the order.

3.4. The contract is concluded only when the Consumer receives a subsequent order confirmation message from the Seller. This confirmation will summarize the Products ordered, the agreed terms of delivery, and other relevant details. The Seller reserves the right to refuse any order for legitimate reasons, such as suspected fraud, payment irregularities, or stock unavailability.

3.5. The Seller will maintain an electronic record of each order and the applicable Terms. The Consumer may request a copy of this record by contacting the Seller through the contact methods provided on the Site.

4. Pricing and Payment

4.1. The Seller reserves the right to change the prices of Products at any time without notice. However, the price applicable to a Consumer’s order is the price displayed on the Site at the time the order is submitted, subject to any errors.

4.2. Payment must be made at the time of placing the order using one of the payment methods accepted on the Site. By providing payment details, the Consumer confirms that they are authorized to use the chosen payment method. The Seller reserves the right to verify the validity of the payment method before processing the order.

5. Delivery and Transfer of Risk

5.1. The Seller will deliver the Products to the delivery address specified by the Consumer during the ordering process. Delivery times are estimates only and are not guaranteed unless expressly stated.

5.2. The risk of loss or damage to the Products passes to the Consumer upon delivery. Ownership of the Products passes when full payment has been received by the Seller.

5.3. The Consumer is responsible for inspecting the Products upon delivery. If the delivery package shows signs of damage or if the Products are defective or incorrect, the Consumer should note any issues on the delivery receipt and contact the Seller promptly.

6. Right of Withdrawal

6.1. The Consumer has the right to withdraw from the contract within a specified cooling-off period without providing any reason. The withdrawal period expires after a certain number of days from the day on which the Consumer acquires physical possession of the Products.

6.2. To exercise the right of withdrawal, the Consumer must notify the Seller of the decision to withdraw by means of an unambiguous statement. The Consumer may use a model withdrawal form available on the Site, but is not required to do so.

6.3. The Consumer must return the Products without undue delay and in any event not later than a specified number of days from the date on which they communicated the withdrawal. The direct cost of returning the Products shall be borne by the Consumer.

6.4. The Products must be returned in the same condition as received, unused, with all original tags and packaging. The Consumer is liable for any diminished value of the Products resulting from handling beyond what is necessary to establish their nature and characteristics.

6.5. The Seller will reimburse all payments received from the Consumer, excluding standard delivery costs, without undue delay and in any event no later than a specified number of days after receiving the returned Products or proof of return.

7. Warranty and Defects

7.1. All Products sold on the Site are covered by a legal warranty of conformity. The Seller is responsible for any lack of conformity that exists at the time of delivery.

7.2. If the Products are defective or do not conform to the order, the Consumer is entitled to have the Products brought into conformity by repair or replacement, or to receive a proportionate price reduction or rescission of the contract, under the conditions provided by law.

7.3. The Consumer must notify the Seller of any defect or lack of conformity within a reasonable period after discovering it. The Seller will then provide instructions for returning the defective Product.

8. Limitation of Liability

8.1. To the maximum extent permitted by applicable law, the Seller’s liability for any claim arising from or relating to these Terms or the purchase of Products is limited to the price paid by the Consumer for the specific Product that gave rise to the claim.

8.2. The Seller is not liable for indirect, incidental, or consequential damages, including but not limited to loss of profit, loss of data, or interruption of business, even if advised of the possibility of such damages.

8.3. Nothing in these Terms excludes or limits the Seller’s liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law.

9. Force Majeure

The Seller shall not be held responsible for any delay or failure to perform obligations under these Terms if such delay or failure results from circumstances beyond the Seller’s reasonable control, including but not limited to natural disasters, strikes, pandemics, or disruptions in transportation networks.

10. Governing Law and Dispute Resolution

10.1. These Terms and any contract for the sale of Products through the Site are governed by the laws of the jurisdiction where the Seller is established, without regard to conflict of law principles.

10.2. Any dispute arising out of or in connection with these Terms or any purchase contract shall first be attempted to be resolved amicably. If a resolution cannot be reached, the Consumer may have access to alternative dispute resolution mechanisms, including online dispute resolution platforms, as provided by applicable regulations.

10.3. The Consumer retains the right to bring legal proceedings in their country of residence or in the country where the Seller is established, depending on applicable consumer protection laws.

11. General Provisions

11.1. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

11.2. The Seller’s failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

11.3. These Terms constitute the entire agreement between the Consumer and the Seller regarding the subject matter hereof and supersede all prior agreements, understandings, or representations.

11.4. The Consumer may not assign or transfer any rights or obligations under these Terms without the prior written consent of the Seller. The Seller may freely assign its rights and obligations to a successor in interest.

11.5. Any notices required under these Terms shall be sent through the contact methods provided on the Site.

12. Consumer Rights and Contact

For any questions, complaints, or requests relating to these Terms or an existing order, the Consumer may use the customer service tools provided on the Site. The Seller is committed to responding to all genuine inquiries within a reasonable timeframe.

These Terms are effective for all orders placed through clogsstyle.com. By using the Site, the Consumer acknowledges having read, understood, and agreed to be bound by these Terms and Conditions of Sale.